App / Casino
At 995be, we handle your information with care and only collect what is necessary to keep your account working, your transactions recorded and your support requests answered. Access to this platform depends on your local law and eligible regions.
When you open an account with 995be, we collect the details you submit during registration — your name, contact information and the payment method you choose to use. If you deposit or withdraw using bKash or Rocket, we record the transaction reference and the wallet number associated with that session. We do not store your full bKash or Rocket PIN, and we do not share your payment credentials with third parties outside the processing pathway required to complete the transaction. Beyond payment records, we also collect device and session data — such as browser type, screen resolution and session timestamps — to keep the account experience consistent whether you return on mobile or desktop. This data is used for fraud detection and to resolve account disputes if they arise. We retain your account data for as long as your account remains active and for a further period as required by applicable rules. If you close your account, we will retain only the records we are legally required to keep. Where local law in Bangladesh governs data handling, we aim to align our practices accordingly — but availability of this platform and the obligations that apply to us depend on local law and eligible regions. Reach our support team if you have questions about what we hold.
This policy applies to the 995be platform at 995be and to any account you open through it. It covers account data, wallet transaction records and how we handle support communications. It does not extend to third-party websites linked from our pages, nor to the data practices of payment processors such as bKash or Rocket, who operate under their own separate terms.
Any data you submit when opening, verifying or recovering your account on 995be falls inside this policy. This includes your login credentials, contact details and any identity verification records we request.
Deposit and withdrawal records processed through bKash or Rocket are covered here to the extent 995be holds them. The payment processor's own data practices are governed by their separate policies, not ours.
Browsing activity on 995be — pages visited, games opened, session duration — is collected for platform improvement and fraud detection. This data does not identify you to third parties outside the processing pathway.
Links to external sites, game studios or payment apps fall outside the scope of this policy. Once you leave 995be, the data practices of the destination site are their own responsibility.
You have practical options when it comes to the data 995be holds on your account. You can ask us what information we have stored, request a correction if any detail is inaccurate, or raise a question about how a specific piece of data is being used. These actions are available regardless of whether your account is currently active. To review the account details we hold, log in and open the account settings page — your registered contact information and linked payment methods are visible there. If something looks wrong, you can edit those fields directly or contact our support team to request a manual correction. For data stored outside your visible account area — session logs, transaction references or identity records — submit a request through the support route and we will respond with what we hold. Availability of these actions may depend on local law and eligible regions in Bangladesh.
Log in and check account settings to see your registered name, contact details and payment methods on file. For records not visible in settings, contact support directly.
If your registered email, phone number or wallet reference is wrong, update it in account settings or ask support to correct it. We aim to process corrections promptly.
If you are unsure why a specific piece of data was collected or how long it will be retained, send your question through the published support route. We will explain what we hold and why.
If you want to close your account, contact support. We will retain only the records required under applicable rules and confirm what has been removed once the process is complete.
If you have a question about your data, want to correct a record or need to understand what 995be holds on your account, use one of the contact routes below. We only list routes that are published on the site — we do not promise response times we cannot verify.
Open the chat widget on 995be to reach support directly. Use this route for account data questions, correction requests or anything related to your privacy rights.
Send a written request to the support email address listed on the Contact page of 995be. Email is suitable for detailed data queries or requests that need a written record.
For self-service corrections — registered contact details, linked bKash or Rocket wallet references — log in and open the account settings section directly on 995be.
Security and transparency around your account data are built into how 995be operates. We apply access controls so that only the account and support functions that need your data can reach it. Cookies on 995be are used to keep your session active and to remember your device, so you return to the lobby without re-entering your details each time.
Cookies on 995be keep your session running and remember your device preference. You can clear cookies through your browser settings, though doing so may require you to log in again on your next visit.
Access to your account data is controlled by your login credentials. We do not store your bKash or Rocket PIN. If you suspect unauthorised access, change your password immediately and contact support through the live chat route.
We keep your data for as long as your account is active and for any additional period required under applicable rules. When an account is closed, we delete records that are no longer required and confirm what remains.
When this policy changes, we update the page on 995be and note the revision date at the top. Continuing to use the platform after an update means you have seen the revised terms. Check this page periodically to stay current.
Here are the questions we hear most from account holders about how 995be handles their data. If your question is not answered here, use the live chat or email routes listed above.
We collect the name, contact details and payment method you submit during registration. If you use bKash or Rocket, we record the transaction reference and wallet number tied to that deposit or withdrawal. We do not collect more than what is needed to run your account.
Your wallet details are only passed along the processing pathway needed to complete your transaction. We do not sell or share your bKash or Rocket information with unrelated third parties. The payment processor operates under their own separate data terms.
Log in to 995be and open the account settings page. Your registered contact details and linked payment methods are visible there. For records stored outside account settings — session logs, identity records — contact support and we will tell you what we hold.
Yes. If a detail such as your registered phone number or wallet reference is incorrect, update it in the account settings section or ask the support team to correct it. We aim to action correction requests as quickly as the verification process allows.
Once your account is closed, we delete records that are no longer required and retain only what applicable rules oblige us to keep. We will confirm which records remain when the closure is complete. How long we are required to keep records may depend on local law and eligible regions in Bangladesh.
Cookies keep your session active so you do not have to log in again every time you return on the same device. They also help us detect unusual account activity. You can clear them through your browser settings — just be aware you will need to log in again after clearing.