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Your 995be account keeps all wallet activity in one place — bKash and Rocket deposits feed directly into your balance, and withdrawal requests go back to the same wallet you used. Check what your account area shows for available routes, limits and current status before you start.
Putting money into your 995be balance starts from the deposit counter inside your signed-in account. We support bKash and Rocket as the primary local wallet routes — open the deposit area and you will see which options are active for your account right now.
Log in and navigate to the banking or wallet section of your 995be account. The deposit counter lists the routes currently active — bKash and Rocket appear where configured for your region.
Select bKash or Rocket from the available options. The account screen shows the wallet number or merchant code to send to — copy it carefully before moving to your wallet app.
Type the amount within the range your account displays, then authorise the transfer inside your bKash or Rocket app. Keep the transaction message your wallet sends — it holds the reference you may need later.
Return to your 995be account after confirming in the wallet app. The balance area updates once the transfer registers. If it has not changed, note the wallet reference and reach out to support.
Withdrawals from your 995be account send funds back to the wallet linked at registration — bKash or Rocket. Open the withdrawal section inside your account, choose the wallet route displayed there, and enter the amount you want to move o
Inside your signed-in account, go to the withdrawal or payout section. The form displays the wallet routes available to you — typically bKash or Rocket, matched to your registered number.
Type the figure you want to withdraw. Stay within the minimum and maximum shown on the form — amounts outside that range will not submit. Double-check the wallet number before confirming.
If the account screen shows an identity or wallet-ownership step, fill in only the fields displayed there. Do not send documents to unverified addresses; the account area is the correct place for any required confirmation.
Your transaction history shows a status for each withdrawal request. Pending means it is being processed; completed means it has cleared. Use the reference number shown there if you need to raise it with support.
Some account actions — particularly withdrawals above certain thresholds or wallet changes — may prompt a verification step inside your 995be profile. We do not prescribe a fixed document list here because what the account asks for depends on what the system flags at that moment.
Log in to your 995be account and check the notifications or account settings area. Any pending verification step appears there with specific field instructions — follow what the screen shows.
The form shows exactly which details or documents are needed for that step. Do not send additional files or personal information outside the form fields; the account area is the authorised channel.
After you complete the on-screen fields, your account status label should update. If it stays on a pending or incomplete status longer than indicated, note the timestamp and contact support.
Always start from 995be when responding to a verification notice. If a message asks you to verify via an external link or a different site, do not proceed — log in directly and check the notifications panel instead.
The wallet routes available in your 995be account cover the local payment rails most commonly used in Bangladesh. bKash and Rocket are the primary deposit and withdrawal channels — both appear in the banking section of your account where they are configured for your region.
bKash deposits and withdrawals are handled through the wallet number linked to your account. Open the deposit counter, select bKash, and follow the merchant details shown on screen.
Rocket works as both a deposit and withdrawal route where available. The account banking section shows the Rocket reference to use — confirm the transfer inside your Rocket app after noting it.
Bank transfer may appear as an option depending on your account status and region. The account area shows the details required — follow only what is displayed there to avoid misrouting funds.
Your 995be account wallet holds your current balance across all completed deposits. From there you can move to a game, request a withdrawal, or check the transaction history for recent activity.
Every bKash or Rocket transfer you make to your 995be account generates a reference on both sides — the wallet message your phone receives and the transaction entry inside your account history.
After every bKash or Rocket transfer, your wallet app sends a confirmation message containing a transaction ID. Save or screenshot this — it is the primary reference if you need to match the transfer to your account record.
Inside your 995be account transaction history, each entry carries a status: pending, completed or declined. A completed status means the transfer registered on our side; pending means it is still being matched; declined means it did not go through.
Your wallet message shows the time the transfer left your phone. Your account history shows the time it registered on the platform. A gap between these two is normal and does not mean the funds are lost — allow the processing window shown in the account area.
If a deposit or withdrawal does not reflect as expected, gather the wallet transaction ID, the amount, the date and the account status label before reaching out. Support can locate the record faster when you provide the reference upfront.
We keep your account banking activity within the authenticated account area so that every deposit, withdrawal and verification step happens behind your login. Wallet instructions appear only inside the signed-in account — we do not send merchant codes or wallet numbers via SMS links or external messages.
Always confirm the address in your browser reads 995be before entering login details or acting on a wallet instruction. The account banking section appears only within the authenticated session at that domain — not on third-party pages.
The wallet you use to deposit must match the number registered to your account. Withdrawals return to that same wallet. If you need to update your registered wallet number, follow the process shown inside your account settings — not via external forms.
Any verification the account requires appears as a prompt inside your authenticated account area. We do not ask for identity documents through email attachments or third-party forms. Respond only to what is shown inside your account.
If a deposit does not reflect, a withdrawal stalls or an account check prompt appears unexpectedly, contact support through the channel shown inside your 995be account. Have your wallet transaction reference ready to share — it speeds up the resolution significantly.
Below are the questions we hear most often about deposits, withdrawals and account banking on 995be. If your situation is not covered here, the support route inside your account is the right place to get a direct answer from our team.
bKash and Rocket are the primary deposit wallets on 995be for supported Bangladesh regions. Open the deposit counter inside your signed-in account to see which routes are active for your account at that moment. Follow the on-screen instructions for the wallet you choose.
After sending the bKash transfer, return to your 995be account and check the balance area and transaction history. A completed status label means the deposit registered. If the status stays pending longer than the window shown on screen, contact support with your bKash transaction ID.
Withdrawals on 995be return to the wallet linked to your account at registration. If you need to change your registered wallet number, check your account settings for the process shown there. Do not attempt to redirect a withdrawal through an external request — use the in-account route only.
The minimum deposit and withdrawal amounts are shown inside the relevant forms in your 995be account at the time you transact.
A pending status means your withdrawal request is in the processing queue and has not yet completed on our side.
First check your transaction history inside your account for the status label. Then gather your wallet transaction ID, the amount sent and the time of transfer.