App / Casino
This page sets out the legal framework that governs your use of 995be — your account, your transactions, and the content you access here. Availability and eligibility depend on your local law and the eligible regions we serve.
Our legal policy reflects the way 995be operates — we set clear expectations about what the platform does, what your account covers, and what sits outside our direct control. Access to this site, including any games, betting markets or account features, depends on the laws that apply in your location. If your local law does not permit this type of service, you should not open or maintain an account here. We make no representation that this site is lawful in every jurisdiction. Where the law in your eligible region permits access, your account activity — including deposits made via bKash or Rocket — is subject to the terms published in your account area. You are responsible for reviewing those terms before completing any transaction. We update our policy documents when the platform or its conditions change; the version shown in your account area is always the current one. Contact our support team if you have questions about which version applies to your account, or if you need a previous version for your own records. Our published support route is available through the contact page.
bKash transactions made through your account are governed by the payment terms shown at the point of deposit. Check the account wallet section to review limits and conditions that apply at the time you transact.
Rocket transfers follow the same policy structure as other payment rails on this site. The conditions shown in your account area at the time of the transaction are the ones that apply.
Access to 995be depends on your local law and the regions we currently serve. We do not confirm eligibility on behalf of any user; that determination rests with you and the law in your area.
Not everything connected to your experience on this site falls under our direct legal policy. Understanding where our policy applies — and where it stops — helps you know who to contact and what to expect in each situation.
Your login, account creation, identity checks and session activity on 995be all fall within this policy. How we store your account data and how you can request changes to it are covered in the rights section below.
Deposits and withdrawals processed through bKash or Rocket on the 995be platform are covered. The terms shown at the point of each transaction — not a separate document — are the binding ones for that action.
Game titles available in the lobby, promotional notices shown in the signed-in area and policy documents published on this domain are all within scope. We own the obligations attached to these.
External services — including the bKash or Rocket apps themselves, your mobile network, and any third-party site you navigate to from a link — operate under their own terms. Our policy does not extend to them.
You have a set of practical actions available to you at any point while your account is active. First, you can review the records attached to your account — transaction history, login activity and any policy acceptance records — directly in the account area after signing in. If any detail in your account is incorrect, you can correct it through the account settings section; changes to identity fields may require supporting documents, and the instructions shown in those fields explain what is needed. If a question about how we handle your information cannot be answered by the account area itself, you can raise it with our support team through the contact route published on the site. We respond to policy questions through the same channel we use for account help — there is no separate legal inbox. You can also request a copy of the policy version that applied to your account at a specific time; submit that request through the contact page with your account details included.
Sign in to your account and open the transaction or activity history. Everything we hold against your account is visible there; you do not need to request it separately under normal circumstances.
Account settings let you update contact information and preferences. Identity corrections require supporting documents; follow the instructions shown in the relevant field when you attempt the change.
Use the contact route on our support page to ask any question about how this policy applies to your account. Include your account reference so we can respond with the correct version of our terms.
If you need a copy of the policy that applied to your account on a specific date, send that request through the contact page. Include the approximate date and your account details so we can locate the right version.
If the account area does not answer your policy question, use one of the published routes below. We handle legal and policy questions through the same support channel as account help — there is no separate department. Describe your question clearly and include your account reference when you write.
The contact form on the 995be site is the primary route for policy questions. Fill in your account details and describe your question; this creates a record we can reference in our reply.
Where live chat is available on the site, you can use it to ask initial policy questions. For formal requests — such as asking for a past policy version — the contact form creates a better paper trail.
The help section inside your signed-in account area contains published answers to common policy questions. Check there first; if your question is not covered, move to the contact form.
We hold account data for as long as your account is active and for the period required under the terms we publish. When you close your account, we follow the retention schedule shown in the account closure terms. Cookie use on the site is described in the cookie notice accessible from the footer — you can adjust your browser settings at any time to manage cookies, though some parts of the site may not work as expected without them.
We keep your account records for the period set out in the published account terms. The specific schedule is shown in your account area; closing your account starts the retention clock described there.
The cookie notice in the site footer describes what we use and why. You can control cookie preferences through your browser settings; functional cookies are needed for the login session and account wallet to work correctly.
Your account is protected by the login credentials you set at registration. If you suspect unauthorised access, change your password immediately via account settings and contact support through the published route.
When we update this policy, the revised version is published in the account area. Continuing to use the account after a policy update is treated as acceptance of the revised terms shown at that time.
These are the questions we see most often about how our legal policy works, what your rights are, and how to act on them.
Access and eligibility depend on the laws in your location and the eligible regions we serve. We do not confirm legal access on your behalf. If local law permits this type of service in your region, the account terms published on the site apply to your use.
The version currently shown in the account area is the one that applies. If you need the version that was in effect on a specific past date, submit a request through the contact page with your account details and the approximate date you need.
Yes. Deposits and withdrawals processed through bKash or Rocket on this platform fall within the scope of our policy. The terms shown at the point of your transaction are the binding ones for that action — check the account wallet section to review them.
You can update contact details and preferences directly in account settings. Changes to identity fields — name, verification documents — may require supporting information. The instructions shown in those fields explain what is needed; follow them step by step.
When you close your account, we retain your records for the period set out in the account closure terms. That schedule is published in the account area. Contact support through the published contact route if you want to confirm the specific period before you close.
Use the contact form on the site. Include your account reference and describe your question clearly. We handle policy questions through the same support channel as general account help — there is no separate legal inbox, so the contact form is the right route.